WHAT ARE THE BEAUTY EXCLUSIVE PRODUCTS?

Beauty Exclusive products are hbc's in-house brands such as San San Cosmetics, Body Recipe, Hortaleza, M.D., Allue, Hortaleza Professional, hbc Essentials and many others. To learn more about hbc's Beauty Exclusive products, go to the BRANDS tab located at the bottom of this page.

 

ARE HBC’S BEAUTY EXCLUSIVE PRODUCTS SAFE TO USE?

hbc's Beauty Exclusive products are certified safe by the Bureau of Food and Drugs (BFAD). Tests are conducted prior to public offering to ensure the quality of products that are being sold in this website and in our stores.

 

HOW DO I ORDER?

1. Choose an item and add to cart

2. Check your cart and proceed to checkout

3. Sign in to your existing account or create new

4. Choose a delivery address

5. Choose a delivery method: either via pick-up or thru Xend

6. Pay with AurumPay®

 

ARE YOUR PRICES IN PHILIPPINE PESO (PHP)?

Yes. The default pricing is in Philippine Peso.

 

IS YOUR PRICING INCLUSIVE OF TAX?

Yes. All published amounts on the website are inclusive of tax.

 

WHAT ARE THE SHIPPING ARRANGEMENTS FOR ONLINE SHOPPING?

Shipping is through a third party service provider accredited by hbc to handle the courier requirements of online orders. Note that shipping fee is charged to the customer and is non-refundable. Shipping fee is included in the final computation of your order.

Our Shipping Partner

TOTAL ORDER AMOUNT

METRO MANILA*

PROVINCIAL

P499 and below

P80

P100

P500 to P2,999

P100

P150

P3,000 to P4,999

P150

P200

P5,000 and above

FREE

FREE

*Pick-up option (hbc Mindanao Avenue branch) will be offered to Metro Manila customers

 

Scope of Delivery: Philippine areas only

Shipping Lead Time:

**For orders within Metro Manila - maximum of 4 working days upon finalizing the full payment

**For orders outside Metro Manila - maximum of 7 working days upon finalizing the full payment

(Note: Orders placed on Sundays and Holidays will be processed on the next business day)

 

HOW CAN I USE MY VOUCHER?

Upon check-out, enter the voucher code at the text field beside the total amount. Click OK.

 

WHAT DO YOU MEAN BY MAKEOVER SERVICES?

Makeover Services is hbc's way of offering FREE services to its customers. It's like bringing home your favorite Beauty Exclusive brands while at the same time getting an extra bonus through the several Exclusive Services that you may avail at no extra cost on your part.

 

WHAT ARE THE MAKEOVER SERVICES BEING OFFERED IN YOUR STORES?

hbc provides Makeover Services such as facial, diamond peel, and hair color application. Other free services may be available in the future. To know more about the Makeover Zone, go to the SERVICES tab located at the bottom of this page.

 

HOW DO YOU AVAIL OF THE FREE MAKEOVER SERVICES?

A customer may avail of FREE makeover services through a minimum purchase requirement. Feel free to ask our Sales Team for the actual purchase required to qualify for a FREE makeover service such as facial, diamond peel, and hair color application.

 

DO YOU ALSO HAVE PROMOS FOR YOUR LOYALTY CARD HOLDER?

Yes, we have exclusive promos for our loyalty card holders. This is under the hbc Beauty Rewards program. For loyalty cardholders, purchase requirement to avail of a certain promo is lower as compared with non-cardholders. In some cases, there are promos that can only be availed by loyalty cardholders. So take advantage of this privilege and sign up for hbc Beauty Rewards today! Visit the hbc Beauty Rewards Card page by clicking the MEMBERSHIP tab.

 

WHERE ARE THE HBC STORES LOCATED?

You may browse our STORE LOCATOR tab to learn more about our branches’ contact details.

 


Do you have a question that isn't answered here? Feel free to contact us via email at custcare@hbc.com.ph